Privacy Policy
Customer Privacy
Calathea are committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully and in accordance with your rights under the General Data Protection Regulation (GDPR). We collect information about you to provide you with the best possible service. We only send promotional email, phone calls or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.
We will use your email address and phone numbers according to your marketing preferences provided, you can change your preferences or unsubscribe at any time by emailing hello@calathea.app
We will never collect sensitive or personal information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.
You can check the information that we hold about you by emailing hello@calathea.app . If you find any inaccuracies we will delete or correct it promptly.
Security of Personal Information
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us at hello@calathea.app
Data Protection
GDPR requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them, to be informed or object about our processing of their data, to have that information corrected or erased if it is inaccurate, and the right to be forgotten.
Individuals have the right to complain to the Information Commissioner’s Office who can investigate compliance with data protection laws – more information can be found on their website https://ico.org.uk/
About Cookies
We use cookies to help improve our site. If you continue, we’ll assume that you’re happy to accept out cookies:
Cookies are small files that are stored on your computer when you visit a website. The text stored has a variety of uses and in some cases cookies are required for a website to function properly. A cookie may also be used to improve the visitors experience on a website. A good example of this is when you leave a website that you have logged into, then return back to it at a later stage, the cookie may allow you to remain logged in.
The most common use of cookies is for the analysis of browsing patterns to find more detailed information about visitor trends. We use cookies to gather information about your visit, this information is collected in an anonymous form.
If you would like to opt out of Google Analytics tracking cookies across all websites visit http://tools.google.com/dlpage/gaoptout
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.
Our Contact Details
Requests for information about our privacy statement can sent to our email address, hello@calathea.app, or by writing to the below address.
Calathea Supply Chain Limited,
Old Anglo House,
Mitton Street,
Stourport-on-Severn,
Worcestershire,
DY13 9AQ
